Anonymous
map-marker Naperville, Illinois

Omega Xl - Customer Care Review from Naperville, Illinois

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I HAVE SPENT A TOTAL OF 8 HOURS ON HOLD WITH THIS CUSTOMER SERVICE NUMBER. SEEMS LIKE A BIG SCAM ALERT. NEXT CALL IS TO BBB!

Omega XL Reply:
We’re sorry to learn that you had difficulty reaching us. From time to time our lines may be very busy. The service professionals in our Customer Advocacy Department have contacted you and, as you requested, your long-standing order has been cancelled.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Niagara Falls, New York

Would not recommed

After numerous attempts to contact the cancelation department for Omega XL which does not work, no one EVER answers the phone. The recording says the same thing over and over, "working to put more people to work" but that never seemed to be the case.

Had to cancel my credit card in order to get away from future orders. They initially tell you that you need only to take 1 or 2 small pills a day. Then when they are not the results you are expecting they tell you to take up to 6 a day. Therefore needing to order more frequently.

That is false advertisement.

Good luck trying to cancel any future orders. There is obviously no cancelation department at all.

Omega XL Reply:
We’re sorry to learn that you have had difficulty reaching us. However, the service professionals in
our Customer Advocacy Group have reviewed the audio records associated with your account and we find that spoke with our representatives on 5 different occasions since placing your initial order.

During each of those calls you agreed to continue receiving shipments of Omega XL. In response to your complaint, our staff has cancelled your future shipments and has issued a refund.

Regarding the efficacy of Omega XL, we have hundreds of thousands of satisfied customers who
continue to purchase our product monthly and to enjoy the benefits of its inflammation reducing
qualities. If a customer feels that Omega XL has not been effective we may recommend an increased dose.
View full review
Cons:
  • Lying company
  • Unresponsiveness
Reason of review:
Poor customer service
Loss:
$15
Preferred solution:

Full refund

Anonymous
map-marker Charlotte, North Carolina

Omega Xl Order Cancellation Review from Charlotte, North Carolina

I wish to cancel my order.I am not abel to get threw by phone,ery upsetting.My name is Clara Dirienzo 1401 Denbigh Dr. Columbus Ohio 43220.

Omega XL Reply:
We’re sorry to learn that you had difficulty reaching us via telephone. Your call was on May 3, 2016, and we did experience issues with our phone system that day. The service professionals in our Customer Advocacy Group called you and you advised them that we had already reached out to you and your needs had been addressed with a refund. The refund and a cancellation of your automatic shipments were confirmed to you via email.
View full review
Reason of review:
Order processing issue
Testimonial
Anna Hut

I do not have as near the pain that I had before

I did not think OmegaXL was doing anything. After taking it for a while I noticed a difference.

I had cramps in my legs and hands. I do not have as near the pain that I had before.

I am walking much better. My hands are not as swollen as they were and opening jars is much easier for me.

James L.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

OmegaXL helps with my throbbing pain in my elbows and knees

I have pain and what I found in taking OmegaXL my arms do not ache as much. As being a chef I had a lot of abuse in my elbows from lifting pots and pans and OmegaXL helps with my throbbing pain in my elbows and knees.

Victoria M.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

I have terrible pains in my back that has been reduced since taking OmegaXL

I have terrible pains in my back that has been reduced since taking OmegaXL. I could not do my dishes and hunch over to wash them.

I could not vacuum, sweep or do any type of arm motion. I am able to do these activities with less pain.

Usually I have to ride the electrical rider cart when grocery shopping and today I did not have to use the electrical cart. I was able to push a regular cart.

Donald T.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

OmegaXL has made a difference in my life

I have thoroughly enjoyed the reaction my body has given me since taking OmegaXL. It has helped the inflammation in my body.

I had problems with my arms and knees. Anywhere I have inflammation in my body OmegaXL has helped. I had problems with swallowing and it is better now.

I am not hurting like I was. OmegaXL has made a difference in my life.

Linda M.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

My life is back to normal

I noticed taking OmegaXL that the pain is improving, My life is back to normal, I feel more active, I even started walking my dog again.

Doris W.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

It has helped to relieve the pain in my lower back

By taking OmegaXL, It has helped to relieve the pain in my lower back. Before, I would have to stop whatever I was doing and sit due to the pain and also it was painful to stand and walk. Now, I am able to stand and walk and resume my daily activities with less pain.

Paul C.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

It has helped to reduce the pain in my elbow

Before I started taking OmegaXL, I was experiencing some unbearable pain from the swelling of my knee and elbows. Since I have been taking Omega XL, it has helped to reduce the pain in my elbow, and also it has helped to improve my energy level.

Now, I am able to do my daily activities without feeling like I want to cry. Also, the pain in my feet has improved and I am walking better.

Mary R.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

By taking OmegaXL, it has helped to relieve the pain in my knee

By taking OmegaXL, it has helped to relieve the pain in my knee. Once I ran out of the product, the pain gradually returned, and I was unable to move around like I did before.

Anna K.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

I find that OmegaXL has helped me

I find that OmegaXL has helped me. My inflammation and pain has decreased. I like that OmegaXL is easy to swallow with no fishy aftertaste.

Seeta R.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

OmegaXL has helped me in other ways

I get cramps in my legs all the time. When I started taking OmegaXL, the cramps lessened.

OmegaXL has helped me in other ways. I also appreciate the size of the OmegaXL capsules, which are much easier to swallow.

Josephine H.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

My joints started feeling better after taking OmegaXL

I was experiencing a lot of pain in my joints. My joints started feeling better after taking OmegaXL. I have signed up to go back to the gym and exercise.

Harriet S.

View full review
Reason of review:
Good quality
Testimonial
Anna Hut

OmegaXL helped the stiffness in my legs and my back muscles

OmegaXL helped the stiffness in my legs and my back muscles. I also had stiffness in the back of my neck.

OmegaXL has helped decrease the stiffness. The muscles in my back are more relaxed and my legs are less stiff.

Judy B.

View full review
Reason of review:
Good quality