Contact Omega XL Customer Service
Omega XL Phone Numbers and Emails
Toll-Free Number:
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(800) 601-8749
Customer Service:
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(800) 488-8082Customer Care Department
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(800) 493-4101
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(800) 940-4502
Omega XL Emails:
Omega XL Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Omega XL Customer Service is rated at 3.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Omega XL is 8006018749. 75% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Omega XL may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Omega XL Customer Service is rated at 3.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Omega XL is 8006018749. 75% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Omega XL may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Omega XL mainly because of activation/ cancellation, request for information, shipping and delivery.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Omega XL is support@omegaxl.com. 82% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Omega XL Website:
Omega XL Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (EST):
Monday - Friday: 9:00am - 6:00pm
Saturday: 9:00am - 1:00pm
Omega XL Customer Service Reviews
They send me all the stuff and tell me its money will be refunded if its not OK Ive been trying for six or seven months to stop it. It wont stop.
It wont never let me talk to someone from consumer customer service and its a terrible terrible terrible do not order from them, I tried to use it forever I tried to do was said as impressed by the fact that that guy John was his name, John, who lost the little boy when he was younger was on there I tried again, but it just doesnt stuff doesnt work for me and they wont give me my money back and they wont even talk to me. Its terrible terrible terrible.
It was just ok. Wanted to cancel but he talked me into getting a free bottle and increase dosage. Hope it works with higher dosage.
How Good is Omega XL's Customer Service?
I was inquiring the year of two omegas and if they were under warranty.The rep ask me to
Email photos of my watches front/back and warranty cards which I did .
Two days or so later I received an email telling me this information was not available to the public .
I find that unacceptable that Omegs would not honor my request .I am the proud owner of 3 omega watch and are very happy with them .I own 1) 2004 Seamaster blue wave dial,1) Tokyo Olympic Speed Mastet Rising Sun 1) SeaMaster Cera/gold Rose Gold .
I also collect Rolex one of which I sent to Rolex for service and inquired about the age I knew it was totally out of warranty..The jeweler advised he was sure but he said cuts 1958-**** .When my watch was returned it was noted 1960 Rolex GMT Pepsi.
If Rolex could accommodate my request I find it hard to believe Omega can’t.
This will having no bearing on my future Omega purchases because I truly enjoy your product, but I am disappointed with the manner in which I was treated .
Thanking you in advance
Respectfully
Charles Marrone
I previously tried to cancel my subscription but that rep did not process it ---I was in the hospital and had a back up of product so just wanted everything stopped
Terrible
It's a great product
I was provided with exceptional service. The representative was kind and knowledgeable.
I haven't had an opportunity to speak with anyone!
I was set up for auto shipping, which I didn't request!
I just placed an order for the trial offer!
I want to send back the second shipment for a refund, and cancel the auto shipping!
Summary of Omega XL Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Omega XL?
Activation/ Cancellation Question:
- “Cancelling order”
- “Cancel my subscription”
- “To cancel my subscription”
Shipping and Delivery Question:
- “Need tracking number did not receive order”
- “Delivery”
- “I haven't received my product”
Request for Information Question:
- “I d like to find out the year of two of my omegas snd if they are under”
- “Need help To add user”
- “Check on order”
Payments and Charges Question:
- “I receive already my omegaxl just want to know charge me $82 only 2 omegaxl bottles how much per bottle”
- “To put back one of the payments I just need one order”
- “Payment inquiry on my account”
Product/ Service Question:
- “The pills do not work”
- “The product is not working for me and I do not wish to receive anymore”
- “I m buying my friend this product for him to be able get through a hard day at work with less pain and need to re-order my product for me you too . my card got changed so I have to reorder I need it as”
Return/ Replace Question:
- “I have returned my product that didn't work and have not received my refund”
- “Returning product have not received product”
- “Return/refund procedure”
Cards Question:
- “My credit card is on automatic unauthorized payments for 3 months now ,the pills that are coming in my mailbox are still closed I haven't opened them.”
- “Update credit card info”
- “Update Credit card # and to re-order”
Staff Question:
- “Customer service”
- “Stop service”
- “Costumer Service”
Refund Question:
- “Refund”
- “My refunds”
- “Money back”
Account Question:
- “I want my money you just took out of my account automatically like”
- “I'm a pissed customer you guys are charging my account more than you said you would fortunately, for me, I have a bank who will take my money back from you and I cancel my card information so you cannot charge it again”
- “Cancer my subscription”
Other Question:
- “Ordering”
- “My order never showed up”
- “To speak to a live person”
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