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Contact Omega XL Customer Service

Omega XL Phone Numbers and Emails

Toll-Free Number:

  • (800) 601-8749
Call customer service
Send Message

Customer Service:

  • (800) 488-8082
    Customer Care Department
  • (800) 493-4101
  • (800) 940-4502

Omega XL Emails:

Customer Service
Legal
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Omega XL Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Omega XL Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Omega XL is 8006018749. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 60% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Omega XL may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Omega XL Customer Service?

Most Popular Number:

(800) 601-8749
Total calls: 1 232 Issues resolved: 55 Last call: Dec 10, 2025

Omega Xl customer service phone number is 800 488 8082. The customer care department can be contacted via the support number during working hours which are Monday through Friday from 9 a.m. to 6 p.m. EST. The telephone number of the support team can be used for different types of requests, including technical issues, reports on services, information about products and complaints about services.
Due to the short business hours, Omega Xl customer service offers customers to submit the online contact form to get the call in reverse. To find the option, open the website and click the Contact Us icon at the top of the screen. Insert your name, a brief overview of the issue and contact details.

Customers can cancel the Omega Xl subscription by email or phone number. To cancel the subscription by email, write a message to the Omega XI email support@omegaxl.com. Include the information about your name, address, reasons for canceling, and the date of the last charge.
The other way to cancel the subscription is to call the support telephone number. The Omega XI contact specialist will ask you all the necessary information via the phone line. The confirmation of cancellation will come to your email. It is impossible to cancel the subscription via the Omega XI live chat.

The official email address to launch a chat with support managers is support@omegaxl.com. All types of requests can be addressed via it. The average period for the answer is up to 5 days.
The company also grants the possibility to reach the support team via the official mailing address. The Omega XI address is Great HealthWorks, 4150 SW 28th Way, Fort Lauderdale, FL 33312. The response will come in 10-15 days.

PissedConsumer Club

Contact Information

Omega XL Website:

Omega XL Help Center:

Corporate Office Address:

Great HealthWorks Inc.
4150 SW 28th Way
Fort Lauderdale, Florida 33312
United States

Other Info (opening hours):

Customer Service Hours (EST):

Monday - Friday: 9:00am - 6:00pm

Saturday: 9:00am - 1:00pm

More contact details

Omega XL Customer Service Reviews

3.5 / 5
Good
Suzanne A Ijr
Am I on a subscription
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

The customer service was very helpful and so thoughtful to help with my every question. She answered and assured me that I was being taken care of.

Robert L Xsn
Cancel order
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I wish to cancel the order of OmegaXL 60 ct, which I didn't order. Also, cancel TumericXL, which I also didn't order. In fact, I want you to cancel all orders from Great Health Works.
I called your Customer Service and left a call back request but have not had a call after 2 hours.
Thank you. 11/08/2025.
Robert Lavigne
1936 Peppermill Way, Ann Arbor, MI 48103
hexapoda55@***.com

Robert L Xsn
Totally ignored
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I requested that all shipments from Great Health be cancelled but I did not get a positive response. Instead today I received an email stating you were shipping Tumeric, one of the items I didn't want. Now I am truly pissed., Cancel everything.
Robert Lavigne
hexapoda55@***.com
1936 Peppermill Way, Ann Arbor, MI 48103

Stormey Ldz
Misinformed
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

When I watched ur advertisement on TV for 20 times I was convinced that ur product was what I needed for my hip pains, back pains and shoulder pain. I only wanted 1 order because I wanted to see did Omega XL worked for me.

I paid for the order and the representative said my order went through. I ONLY MADE ONE ORDER!!!.. I was given a price of 39.95 plus shipping,which came to 40 something dollars. Then you alll sent me another order and charged me 81$ and something.

Now Ive received a third order, which I sent back. I DID NOT authorize the last 2 orders. Ive called my bank and they said that YOU ALL are responsible for returning my money or well have to go to small clay court.

NOTHING in that order said I would be responsible for any other orders except the one I made. I called to correct things after I received 2nd order, but yall sent more

How Good is Omega XL's Customer Service?

Dawnetta Tvr
Dawnetta Tvr
Feels Disappointed | Jun 28, 2024

I was inquiring the year of two omegas and if they were under warranty.The rep ask me to
Email photos of my watches front/back and warranty cards which I did .
Two days or so later I received an email telling me this information was not available to the public .
I find that unacceptable that Omegs would not honor my request .I am the proud owner of 3 omega watch and are very happy with them .I own 1) 2004 Seamaster blue wave dial,1) Tokyo Olympic Speed Mastet Rising Sun 1) SeaMaster Cera/gold Rose Gold .
I also collect Rolex one of which I sent to Rolex for service and inquired about the age I knew it was totally out of warranty..The jeweler advised he was sure but he said cuts 1958-**** .When my watch was returned it was noted 1960 Rolex GMT Pepsi.
If Rolex could accommodate my request I find it hard to believe Omega can’t.
This will having no bearing on my future Omega purchases because I truly enjoy your product, but I am disappointed with the manner in which I was treated .
Thanking you in advance
Respectfully
Charles Marrone

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Rona B Icf
Rona B Icf
Feels Disappointed | Feb 21, 2024

I previously tried to cancel my subscription but that rep did not process it ---I was in the hospital and had a back up of product so just wanted everything stopped

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Harold B Wrk
Harold B Wrk
Feels Disappointed | Dec 24, 2023

Terrible

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Patricia W Ydn
Patricia W Ydn
Feels Satisfied | Nov 19, 2023

It's a great product

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Janeliz Jpb
Janeliz Jpb
Feels Satisfied | Oct 26, 2023

I was provided with exceptional service. The representative was kind and knowledgeable.

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Alberta Ndm
Alberta Ndm
Feels Disappointed | Jul 10, 2023

I haven't had an opportunity to speak with anyone!
I was set up for auto shipping, which I didn't request!
I just placed an order for the trial offer!
I want to send back the second shipment for a refund, and cancel the auto shipping!

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Summary of Omega XL Customer Service Calls

1.6K TOTAL
CALLS
03:57 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omega XL?

Activation/ Cancellation Question:

  • “Cancel my order”
  • “CANCEL AUTOSHIP”
  • “Cancel”

Shipping and Delivery Question:

  • “Reduce shipment”
  • “I would like to stop shipments on disorder and please stop taking payments from my credit card. Thank you.”
  • “Stop delivery of Omega XL”

Request for Information Question:

  • “Place order on hold”
  • “Questions regarding product for arthritis on neck and shoulders”
  • “To place an order. Also, I need to talk with a live person.”

Product/ Service Question:

  • “Missed the free product with the order”
  • “Complaint”
  • “Cant get thri to order product”

Payments and Charges Question:

  • “Charge on my Apple Card”
  • “Payment method”
  • “Unauthorized subscription”

Return/ Replace Question:

  • “MY RETURN ITEM THAT HASN'T BEEN REFUNDED”
  • “Instructions on returning product”
  • “Change auto pay card”

Account Question:

  • “Am I on a subscription”
  • “To discontinue my subscription”
  • “Check balance”

Cards Question:

  • “New card”
  • “My credit card is on automatic unauthorized payments for 3 months now ,the pills that are coming in my mailbox are still closed I haven't opened them.”
  • “Update credit card info”

Staff Question:

  • “Stop service”
  • “Customer service”
  • “Costumer Service”

Refund Question:

  • “Refund”
  • “We're is my refund”
  • “Where’s my refund”

Other Question:

  • “To re-order omega XL from my original order”
  • “Arthritis”
  • “Tv”

Compare Omega XL Customer Service To

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