Contact Omega XL Customer Service
How to Reach a Person at Omega XL
Verified Contact Information
Toll-Free Number:
-
1-800-601-8749
Customer Service:
-
1-800-488-8082Customer Care Department
-
1-800-493-4101
-
1-800-940-4502
Omega XL Emails:
Customer Service
Legal
Omega XL Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Omega XL Phone Number
1 (800) 601-8749
Average Hold Time
00:06:23
Average Calls duration
4 minutes
Most Popular Omega XL Email Address
support@omegaxl.com
Omega XL Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Call Volume by Day
View full overview ›
Omega XL Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Omega XL Phone Number | 1 (800) 601-8749 |
| Average Hold Time | 00:06:23 |
| Average Calls duration | 4 minutes |
| Most Popular Omega XL Email Address | support@omegaxl.com |
| Omega XL Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Omega XL Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Omega XL | First and last name, email or phone number |
Call Volume by Day
Contact Information
Omega XL Website:
Omega XL Help Center:
Corporate Office Address:
Great HealthWorks Inc.
4150 SW 28th Way
Fort Lauderdale,
Florida
33312
United States
Other Info (opening hours):
Customer Service Hours (EST):
Monday - Friday: 9:00am - 6:00pm
Saturday: 9:00am - 1:00pm
Summary of Omega XL Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
04:14
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Omega XL?
Activation/ Cancellation Question:
- “I want to cancel my subscription”
- “Cancel subscription”
- “Cancel”
Shipping and Delivery Question:
- “Never received my package”
- “Did not get my omegaXL”
- “Have not received my order”
Request for Information Question:
- “Place order on hold”
- “Questions regarding product for arthritis on neck and shoulders”
- “To place an order. Also, I need to talk with a live person.”
Product/ Service Question:
- “To purchase omega xl”
- “Waiting for product”
- “Order and reduse”
Payments and Charges Question:
- “Dispute”
- “Stop auto ship payment”
- “To pay bill”
Return/ Replace Question:
- “Need to change payment method”
- “Change address”
- “MY RETURN ITEM THAT HASN'T BEEN REFUNDED”
Account Question:
- “Cansul subscription”
- “Stop subscription”
- “Am I on a subscription”
Cards Question:
- “New card”
- “My credit card is on automatic unauthorized payments for 3 months now ,the pills that are coming in my mailbox are still closed I haven't opened them.”
- “Update credit card info”
Staff Question:
- “Stop service”
- “Customer service”
- “Costumer Service”
Refund Question:
- “Refund”
- “We're is my refund”
- “Where’s my refund”
Other Question:
- “Stop auto ship temporarily”
- “Need pain relief”
- “My father”
Compare Omega XL Customer Service To
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Omega XL