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Verified Reviewer
New Reviewer

Customer service is trash

I called to cancel my subscription, then a month later, I was STILL charged. When I received the email that I was charged I contacted them to cancel it that same hour, they said "sorry but it is already shipping, please return and we will refund" Well when I sent back I paid $6 for shipping , and once they received the package they deducted another $10 for "shipping." When they should have originally NOT have even had this order placed because I had cancelled WEEKS prior. THe product, the customer service, BOTH GARBAGE. SAve your money, they're a SCAM

User's recommendation: DO NOT RECOMMEND.

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ID
#4236643 Review #4236643 is a subjective opinion of poster.
Cons
  • Expensive
  • Poor customer service
Loss
$65
Preferred solution
Full refund

Return/refund procedure

Snookered my husband into auto ship and charged my acct for $82 even before arrival of product and at same time I cancelled auto ship. In order to get refund I was told to ship back product (at my cost) to receive refund in month or two!

User's recommendation: Avoid any business with this company.

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ID
#4336598 Review #4336598 is a subjective opinion of poster.
Location
San Juan Capistrano, California
New Reviewer

Do not believe their customer service people promises.

After seeing the advertising promises on television, I decided to order the product. The order arrived as promised. After a month of taking the product, I called them back to tell them that the product was not working and that I wanted to cancel my order. The customer...
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ID
#4165520 Review #4165520 is a subjective opinion of poster.
Cons
  • Did not work
Preferred solution
Full refund
New Reviewer

Scam, thief, fraud!