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Omega XL

Omega XL

www.omegaxl.com
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2.3 out of 5
Based on 147 reviews from registered users.
2.3
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147 rated reviews | Is this your business?
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Omega XL Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Omega XL reviews show a 2.3 star rating from 147 customer reviews and 52% would recommend; consumers are mostly dissatisfied with subscription billing and customer service, and many request a refund for auto-ship charges.

Key Takeaways for Future Customers

  • Product reports mixed effectiveness; some users find it easy to take.
  • Expect potential issues with canceling auto-ship subscription and billing.
  • Contact customer service early if seeking a refund or to stop future orders.

Negative Feedback / Risk Areas

  • Repeated customer complaints about difficulty canceling and unwanted shipments.
  • Frequent reports of delayed or missing refunds and poor phone/email responsiveness.
  • Allegations of misleading advertisements and overcharging.

Positive Feedback

Some reviewers praise helpful representatives, product convenience, and medium price level; a portion would recommend Omega XL.

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Media from reviews

Omega XL - Am I on a subscription
Omega XL - INEFFECTIVE PRODUCTOmega XL is Total BaloneyJohn Walsh and Omega XL is false, misleading, unethicalOmega XL - I canceled this 3 weeks ago! Why did you charge me fir another shipmentOmega XL - I want to make a complain all the pills were stuck together, cannot take them...Omega XL - Unsatisfactory
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Show reviews that mention
subscription order money service customer cancel customer service card orders refund
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Sort by
Bayler Tud
map-marker Van Nuys, California

Yes I need to talk to somebody

Not thinking but I just want to say I dont want the pills anymore Thank you guys dont understand not thinking

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Comment
Helpful
Resolved
Janine B Bvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Resolved: Cancel

This supplement does not work. I want to cancel, please.

He took it for a month and doesn't show any improvement in the joints.

Please cancel my subscription. Please refund my money.

Loss:
$49
Cons:
  • Did not work

Preferred solution: Full refund

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Comment
1
Caila Eil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Atlanta, Georgia

Customer service

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5.0
AI Highlights
  • - The order was confirmed on the way by phone.
  • - The package is due to arrive on the 16th.
  • - I was told I can contact back if I don't receive it.

I contact the company to confirm my order is on this way. The woman that answered the phone had confirmed.Everything was good and my package will be here the 16th. Also , inform me that I can contact back if I don't receive the package great service.

User's recommendation: Y

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Comment
Helpful
Gara Jrk
map-marker Atlanta, Georgia

Cancel order

AI Highlights
  • - I did not intend to continue Omega XL orders; stop issued, but charges continue.
  • - Cancel all future Omega XL orders.
  • - Please provide a contact number.

All orders for future omega XL items I did not intend to continue receiving orders and I've issued stop and I'm still receiving and still being charged. What do I need to do?

Cancel orders I have used the items that I received and I don't see a difference, so tell me what I need to do. Is there a different telephone number I can call?

Cancel future. All future orders, cancel orders.

User's recommendation: Be careful ordering future supplies.

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Comment
Helpful
Suzanne A Ijr
map-marker Los Angeles, California

Am I on a subscription

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5.0
Omega XL - Am I on a subscription

The customer service was very helpful and so thoughtful to help with my every question. She answered and assured me that I was being taken care of.

Pros:
  • Works wonders happy with the product

Preferred solution: Deliver product or service ordered

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Comment
1
Sharon S Qgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Winter Park, Florida

Cancel my account

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3.0

I'm trying to call and cancel my subscription and cannot get ahold of anyone! I've tried to call y'all several days now and can't get ahold of anyone!

Preferred solution: Full refund

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Comment
1
Anonymous

Omega Xl - Customer Care Review

I am extremely disappointed with the customer care received. I decided to cancel omegaxl in October 2016.

As of today January 30, 2017. My account has yet to be closed because my debit account was charged and overdrawn. I spoke to 1, 2, 3, 4, 5 reps with no resolve. I can't even get a written confirmation that my account has been closed.

I left a voicemail message for a supervisor....I have been forced to close my checking account to prevent further charges. BUYERS BEWARE DO NOT GIVE YOUR CREDIT OR DEBIT INFO TO PURCHASE THIS PRODUCT!

Omega XL Reply:
Great HealthWorks fulfills hundreds of thousands of orders each month and resolves complaints promptly and satisfactorily. We regret to learn of the misunderstanding you seem to have experienced. The service professionals in our Customer Advocacy Group have reviewed your account and they found that during your call of October 11 you agreed to remain an active customer, delaying your second shipment until January 17, 2017. Consequently, an order was charged on that date. This also extended your Money Back Guarantee. When you called on January 17 your account was cancelled. Written confirmation of a cancellation is provided when requested. You did not request it until posting your complaint. It is now being sent. Under the terms of our 90 Day Money Back Guarantee, both of your orders are being refunded.
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Comment
1
Anonymous

Omega Xl - Customer Care Review

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1.0

I was called on yesterday by a representative from the Omega company, Selni who's job it is to convince me that my dad account was not charges for the product GHW Vitamin failed to ship out. There is a charge for $49.99 on Dec 20, 2016.Im loking at the charge as I type this.

This comoany is a scam, and they know most seniors do ni have computer electronic, time or the energy to be on a hold call to dispute the charge. Well folks they got my dad this time, don't allow this company to bamboozle you with the celebrity faces of Larry King, Blair Underwood.

Its a rip off. Bereft

Omega XL Reply:
On January 19, 2017 you were contacted by the service professionals in our Customer Advocacy Group. They explained that the “charge” you were concerned with was not a debit to your parent’s account, but a credit – a refund of his initial order. That order was not delivered due to a clerical order in entering his address in our system. Great HealthWorks apologizes for any inconvenience this may have caused.
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Comment
1
1 comment
Guest

John Walsh sold out. He no longer has credibility. He should get a real job.

Reply
5
Anonymous
map-marker Salt Lake City, Utah

Unsatisfied

i ordered Omega XL in the middle of December 2016. It is now January 16, 2017 and has been impossible for me to take all or even half of what I received with the order.

So, I have no opinion to the clam that it helps on joint pain or not. But, I had a problem with the company GREATHEALTHWORKS (.com). They automatically sent out another $96.85 order and tapped my created card! I did not authorize any automatic reorder.

After contacting them they said it was stated in check form that the order would be automatically renewed. I did not check any box to okay this type of transaction. WATCH OUT! Could happen to YOU!

DO NOT to any company AUTHORIZE AUTO REORDER. UNSAFE PRACTICE!

Cons:
  • Feel company is dishonest with reordering practices
  • Put on hold only to be brought back to another sales pitch
Loss:
$97
Preferred solution:

Full refund

Omega XL Reply:
Your order was placed via our website. In order to enter the order there, it is necessary to both check the “Terms and Conditions” box and to click the “Place Order” button. These are immediately adjacent to the place order section in large, readable font that explains that you are initiating automatic shipments which you are free to cancel at any time. As you asked, your order has been canceled, and we have issued a refund for your second order.
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Comment
1
Anonymous

This people are using my credit card information without my approval

I want my money back, how can you run my card without my permission. This is how you guys cheat the people ?

This is really disappointing. I want my 68.85 back ASAP. I have never ordered or requested anything from you guys this month.How can you do this ? I need corporate number.This was not expected from OMEGA.

and this *** enter 100 words is also pathetic, I dont feel like writing anything for this company.

this is *** and very inconvenient for the customers. I want help from you guys as early as possible as i m really really updet on this omega so help me asap with no excuse

Omega XL Reply:
We would very much like to help you, but you have chosen to remain anonymous. It is not possible for us to review your past communication with Great HealthWorks, or to issue a refund, should that be appropriate. We recommend that you call the service professionals in our Customer Advocacy Group at 1-800-607-0419 and explain your complaint. They will be happy to help you.
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Helpful
Anonymous

Omega Xl - Review in Drug Stores and Drugs category

Does it come in a smaller size?

Omega XL Reply:
Our smallest bottle contains 60 gelcaps. Should you require fewer, we recommend taking the 60 gelcap bottle every 2 months instead of every month. This may be arranged with our Customer Service Department at 1-800-488-8082.
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Helpful
Sharon S Qgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Winter Park, Florida

I didn’t feel no changes to my knee joints!

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3.0

I couldn’t get anyone to answer the phone after several days of calling! I’m trying to cancel my subscription!

Loss:
$100

Preferred solution: Full refund

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Comment
1
Kristen K Ayw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Detroit, Michigan

Stop auto ship payment

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5.0

I don't have the money for the next auto ship payment and need to cancel my auto payment. It's Easter and I have a five-year-old that I need to buy for Easter.

Pros:
  • No cons i liked it it worked for me

Preferred solution: Auto payment stopped for March

User's recommendation: Try it it works

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Comment
1
Anonymous
map-marker Mcallen, Texas

Cancel

It is extremely hard to cancel. They are relentless in trying to get you to not cancel.

I am a very peaceful person and I was practically yelling at the person to cancel.

Not a great experience. Will not order again.

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Helpful
Anonymous
map-marker Nordman, Idaho

I want to cancel but no one would answer the phone they said they was vlosed

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1.0
AI Highlights
  • - Tried to cancel; no answer after 2 days.
  • - Has medical bills and needs to cut expenses.
  • - Product didn't work; wants no money taken from checking.

No answer

Called 2 days what can I write 100 words when no one would not answer

The phone I just want to cancel l have some Dr. Bills that came in I need to cut things to pay for the Dr

Bills.

I really don't feel any different it might work better for some people but it didn't work on me. I would like no money to come out of my checking account

User's recommendation: No use them

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Comment
Helpful
Tristin Luk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Washington, District Of Columbia

Cancelation subscription

Canceled. No problem .

I had a hard time trying to cancel prior. They kept trying to get money from my bank.

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Comment
1

About

Related Companies

Great HealthWorks, GreatLearningWorks, Great AcneWorks, OMAPREM, Great Virtualworks

Summary

Omega XL is a powerful, safe and easy to swallow, omega-3 joint health supplement formulated with a patented complex of 30 healthy fatty acids, including DHA and EPA, that have been demonstrated in over 30 years of clinical research to relieve joint pain due to inflammation and inflammatory conditions†. OmegaXL, with its patented lipid extract, PCSO-524, is derived from green lipped mussels (Perna canaliculus), a species that is grown and harvested only in the pristine waters of New Zealand, recognized as the cleanest waters on Earth. OmegaXL is marketed exclusively by Great HealthWorks, a company dedicated to distributing quality health and wellness products and innovative services directly to consumers. † These statements have not been evaluated with the U.S. Food & Drug Administration (FDA). OmegaXL is not intended to diagnose, treat, cure or prevent any disease.

Omega XL reviews and complaints

Omega XL is ranked 144 out of 1579 in Vitamins and Supplements category

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