Christopher S Lwr
map-marker New City, New York

Cancellation

it is almost IMPOSSIBLE to get through to a person to cancel my order and auto ship!!...WHY??...I've been on hold with my cell phone for 25 minutes already!!
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User's recommendation: Don't buy the product!!...doesn't work and the customer service is ATTRACIOUS!!

Anonymous

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Verified Buyer
| map-marker Houston, Texas

I want to make a complain all the pills were stuck together, cannot take them apart

Omega XL - I want to make a complain all the pills were stuck together, cannot take them apart
Omega XL - I want to make a complain all the pills were stuck together, cannot take them apart
Omega XL - I want to make a complain all the pills were stuck together, cannot take them apart
Omega XL - I want to make a complain all the pills were stuck together, cannot take them apart
What happen when I got my order? I was really happy to serve you. I have used this product before and I love it but when I got the pills they were all stuck together I try to take them apart and I had oil all over my fingers I need to see if you can send me two bottles get. It was a great deal but not for me. Thank you.
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Carrion J

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Verified Reviewer

Unsatisfactory

Omega XL - Unsatisfactory
I never shop this way. but for the first time i ordered a pack. which did not arrive as requested.. it arrived incomplete. I have called to tell them that nobody is answering me anymore to solve this error. they sent me an email saying my next order is on the way for next month. Automatic delivery. and I did not request it to be month after month. I do not recommend it! Omega xl is a fraud.
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Preferred solution: Apology

User's recommendation: Absolutely I don’t

Sabrina B Mqh

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Verified Buyer
|

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Verified Reviewer

The product didn’t work for me round two of my next shipment I was charged $81 which is grossly overpriced

Omega XL - The product didn’t work for me round two of my next shipment I was charged $81 which is grossly overpriced
Omega XL - The product didn’t work for me round two of my next shipment I was charged $81 which is grossly overpriced
Didnt work I want to cancel. My second shipment was over priced at $81 and some change. Unhappy about that also.
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Loss:
$81
Pros:
  • Found no benifit
Cons:
  • Pricing

Preferred solution: Full refund

Resolved
SAMANTHA O Ler

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Verified Buyer
|

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Verified Reviewer

Resolved: Terrible customer service

Omega XL - Terrible customer service
Updated by user Jul 30, 2023

Company resolved the issue.

Original review Jun 30, 2023
I received a email stating they received my order but I did not make a order. Apparently, they put me on auto-ship from my first order without my permission. They charge my account and so l called and asked to cancel the order and take me off the auto ship. The guy completely tried to upsell me for a different program and after repeating I did not want it and cancel the order, he said it was processed already, which was a lie. I received a shipment confirmation about a hour after we hung up. I do not like the dishonesty and want a full refund. I should not have to wait for a package to now send back for a refund. I do not recommend this product and will be letting BBB know.
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Loss:
$77

Preferred solution: Full refund

User's recommendation: Do not order this product, scammers

Shameeka G Rub

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Verified Reviewer

Fulse advy