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Omega XL

Omega XL

www.omegaxl.com
What is your customer experience with Omega XL?

Omega XL Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Omega XL has a 2.3 star rating from 147 reviews, with 52% saying they would likely recommend it; sentiment skews negative with a high unfavorable share and frequent reports about refunds and subscription issues.

Key Takeaways for Future Customers

  • Read Omega XL reviews and terms carefully before ordering to avoid unexpected auto-ship or subscription charges.
  • Expect mixed product effectiveness; some users report benefit while many request refunds.
  • Be prepared to follow up persistently on billing and refunds if needed.

Negative Feedback / Risk Areas

  • Frequent Omega XL customer complaints about difficulty cancelling subscriptions and unauthorized repeat billing.
  • Many reports cite poor customer service response, delayed or missing refunds, and billing overcharges.
  • Customers mention unwanted auto-ship deliveries and confusing advertising about price.

Positive Feedback

Some customers praise the product’s ease of use and a few report pain improvement, and some interactions with representatives were described as helpful.

View full overview ›

Media from reviews

Omega XL - Am I on a subscription
Omega XL - INEFFECTIVE PRODUCTOmega XL is Total BaloneyJohn Walsh and Omega XL is false, misleading, unethicalOmega XL - I canceled this 3 weeks ago! Why did you charge me fir another shipmentOmega XL - I want to make a complain all the pills were stuck together, cannot take them...Omega XL - Unsatisfactory
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Show reviews that mention
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Caila Eil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Customer service

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AI Highlights
  • - The order was confirmed on the way by phone.
  • - The package is due to arrive on the 16th.
  • - I was told I can contact back if I don't receive it.

I contact the company to confirm my order is on this way. The woman that answered the phone had confirmed.Everything was good and my package will be here the 16th. Also , inform me that I can contact back if I don't receive the package great service.

User's recommendation: Y

View full review
Resolved
Janine B Bvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cancel

This supplement does not work. I want to cancel, please.

He took it for a month and doesn't show any improvement in the joints.

Please cancel my subscription. Please refund my money.

Loss:
$49
Cons:
  • Did not work

Preferred solution: Full refund

View full review
Suzanne A Ijr
map-marker Los Angeles, California

Am I on a subscription

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Omega XL - Am I on a subscription

The customer service was very helpful and so thoughtful to help with my every question. She answered and assured me that I was being taken care of.

Pros:
  • Works wonders happy with the product

Preferred solution: Deliver product or service ordered

View full review
Sharon S Qgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winter Park, Florida

Cancel my account

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I'm trying to call and cancel my subscription and cannot get ahold of anyone! I've tried to call y'all several days now and can't get ahold of anyone!

Preferred solution: Full refund

View full review
Sharon S Qgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winter Park, Florida

I didn’t feel no changes to my knee joints!

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I couldn’t get anyone to answer the phone after several days of calling! I’m trying to cancel my subscription!

Loss:
$100

Preferred solution: Full refund

View full review
Kristen K Ayw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Stop auto ship payment

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I don't have the money for the next auto ship payment and need to cancel my auto payment. It's Easter and I have a five-year-old that I need to buy for Easter.

Pros:
  • No cons i liked it it worked for me

Preferred solution: Auto payment stopped for March

User's recommendation: Try it it works

View full review
Tristin Luk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Cancelation subscription

Canceled. No problem .

I had a hard time trying to cancel prior. They kept trying to get money from my bank.

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Jatara Hkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Guaynabo, Puerto Rico

Did not get my omegaXL

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Send me my monthly subscription. Havent received any in a while. I am out needs some.

Experience was good but need my subscription.

Thanks.

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Ishmael Foi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Troy, Michigan

Very satisfied

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Just am getting one bottle a month instead of two works good!Happy Very good customer service and would recommend this product to everyone

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Lettie K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Omega XL - Cancel my subscription

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I've been trying to cancel my order since November of 2021, have spoken to someone in Florida a customer service rep who assured me that Not only was my conversation being recorded but that I would not be receiving any more shipments. However I just got my account review from my bank and they have been subsequently orders sent and charged to my account I want nothing to do with this company anymore I would like them to have the courtesy of canceling my subscription as I requested in November 2021 but it has fallen on deaf ears I have reported them to the Better Business Bureau and I don't know what else to do so I thank you in advance for your attention to this matter Lettie Kisler

Loss:
$500
Preferred solution:

Full refund

Omega XL Reply:
Thank you for your review. We would first like to apologize for any inconvenience you may have experienced. Upon receiving your review, we attempted to contact you but were unsuccessful. We have reviewed your account and noticed that on February 25, 2022, you spoke with a representative who advised the subscription mentioned was canceled as requested, and we will send a cancelation confirmation. Upon further review, we located an additional subscription with a different phone number and email address that was not included during the original request. We have since canceled that subscription. Unfortunately, the account is outside our 60-day money-back guarantee and is not eligible for refunds. We have refunded the last order (minus any shipping and handling) as a courtesy. Please allow 1-3 business days for processing. We welcome any future requests via our customer service line at 1-800-488-8082 or support@greathealthworks.com. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. We take our customer's comments seriously and appreciate the feedback shared.
View full review
Lea C Uta

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hollywood, Florida

Resolved: Omega XL - Can't get respoinse to phone calls or emails to cancel subscription

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Omega XL - Can't get respoinse to phone calls or emails to cancel subscription
Updated by user Jul 17, 2020

Company fixed the issue and I have been provided with full refund. After several emails, unanswered phone calls, complaints on this website and to the better business bureau, the company finally responded and cancelled the subscription my 92 year old mother never knew she agreed to.

While the issue was resolved (still waiting for confirmation of refund, however), I still don’t recommend dealing with this company. Their customer service is very poor and they only do the right thing after their reputation is threatened..

Original review Jun 17, 2020

My 92 year old mother ordered on the phone. she had no idea this was a subscription.

she didn't like the product and wanted to cancel and get refunds. they charged a second time, but this time $30 more ($75!) for some strange reason. We need this subscription cancelled immediately and full refund for the two charges of about $45 and $75.

We have tried calling with hours of waiting and no answer and two emails with autoreplies but no real response. This is a terrible situation and probably illegal to keep charging on a card that is not authorized for you to use given we clearly asked for a cancellation via email.

Loss:
$125
Preferred solution:

Full refund

Omega XL Reply:
Thank you for your review. After reviewing the account in question, we found that Mrs. Lea Cohen called us to place an order on May 7, 2020 to purchase a Buy One Get One Free promotion of two (2) bottles of OmegaXL. The promotion also included membership into our convenient auto-shipment program that could be canceled at any time. At that time, Mrs. Cohen agreed to the terms of the subscription before completing the purchase. The purchase also included a sixty (60) day money-back guarantee from the date of the initial purchase.

We acknowledge the attempts made to contact us, and apologize for any delays in providing a timely response. We have been experiencing an increased volume of customer requests. We are happy to have spoken with Mrs. Lea Cohen on June 19, 2020 about her experience with us. We have canceled all future shipments as requested. Per our money back guarantee, please return the unused portion of the products, including the empty bottles, within 30 days of the cancellation date 6/18/20 to receive a refund of the purchase price, (minus the S&H). The return address is: 4150 SW 28 Way Fort Lauderdale, FL, 33312. Please allow up to 30 days for us to process your return and issue the refund. Please contact our Customer Service team with any additional requests at 1-800-488-8082 or the phone number provided during our call, and one of our representatives will be more than glad to assist you. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST.
View full review
Trason Zoz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ingram, Texas

No email response

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I sent an email to OmegaXL suggesting they rethink their ad where John Walsh talks about "exercising my polo ponies". It sounds very elitist. Told them they should pull the ad.

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Juan I Kfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hartford, Connecticut

Charger

I want to know why you sent me more bottles of Omega XL when I only ordered one, and you are charging me every month when I only made a one-time purchase.

Loss:
$76

Preferred solution: Full refund

View full review
Robert L Xsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ann Arbor, Michigan

Cancel order

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AI Highlights
  • - Cancel OmegaXL 60 ct and TurmericXL orders not placed; cancel all Great Health Works orders.
  • - No callback after 2 hours of requesting one.

I wish to cancel the order of OmegaXL 60 ct, which I didn't order. Also, cancel TumericXL, which I also didn't order. In fact, I want you to cancel all orders from Great Health Works.

I called your Customer Service and left a call back request but have not had a call after 2 hours.

Thank you. 11/08/2025.

Robert Lavigne

1936 Peppermill Way, Ann Arbor, MI 48103

hexapoda55@***.com

Loss:
$261
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: DON'T DEAL WITH THIS COMPANY

View full review
Robert L Xsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ann Arbor, Michigan

Totally ignored

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AI Highlights
  • - They asked to cancel all Great Health shipments but got no response.
  • - They were told turmeric would be shipped, which they did not want.

I requested that all shipments from Great Health be cancelled but I did not get a positive response. Instead today I received an email stating you were shipping Tumeric, one of the items I didn't want. Now I am truly pissed., Cancel everything.

Robert Lavigne

hexapoda55@***.com

1936 Peppermill Way, Ann Arbor, MI 48103

View full review
Anonymous
map-marker Brooklyn, New York

I need to unsubscribe my subscription ASAP

Nothing really happened. I just feel that is not working for the amount of time that Ive been taking it so I dont want it anymore.

View full review

About

Related Companies

Great HealthWorks, GreatLearningWorks, Great AcneWorks, OMAPREM, Great Virtualworks

Summary

Omega XL is a powerful, safe and easy to swallow, omega-3 joint health supplement formulated with a patented complex of 30 healthy fatty acids, including DHA and EPA, that have been demonstrated in over 30 years of clinical research to relieve joint pain due to inflammation and inflammatory conditions†. OmegaXL, with its patented lipid extract, PCSO-524, is derived from green lipped mussels (Perna canaliculus), a species that is grown and harvested only in the pristine waters of New Zealand, recognized as the cleanest waters on Earth. OmegaXL is marketed exclusively by Great HealthWorks, a company dedicated to distributing quality health and wellness products and innovative services directly to consumers. † These statements have not been evaluated with the U.S. Food & Drug Administration (FDA). OmegaXL is not intended to diagnose, treat, cure or prevent any disease.

Omega XL reviews and complaints

Omega XL is ranked 142 out of 1565 in Vitamins and Supplements category

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